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Field Service Edition

Dispatch, Track, and Close Out Every Field Job

Built for service businesses where the work happens out in the field — maintenance, repairs, installations, utilities. Real-time visibility, mobile-first execution.

Maintenance, repair, installation — mobile-first execution
Best For

Teams Where the Real Work Is on Site

Air-conditioning & HVAC Maintenance & repair Utility services Equipment service providers Plumbing & refrigeration On-site service contractors
Capabilities

Key Capabilities

Plan, dispatch, and close out every field job with full visibility.

Field Job Scheduling & Dispatch

Calendar-based dispatch board. Drag, assign, and notify technicians in seconds.

Real-Time Job Tracking

See every active job: assigned, en route, on site, completed.

Mobile-Friendly Operations

Technicians manage their day from any phone — updates, photos, signatures.

Route & Location Awareness

Pin sites on a map and group jobs by area to reduce drive time.

Service Completion Reporting

Capture work performed, parts used, and customer signature on completion.

Photo Evidence & Notes

Before / after photos and technician notes attached to every job.

Parts & Truck Stock

Track parts on each van and trigger replenishment when stock runs low.

Service Contracts & Maintenance

Recurring preventive maintenance contracts with auto-generated jobs and renewal alerts.

Customer Notifications

Auto-notify on dispatch, arrival, and completion — cut "where's my technician?" calls.

Mobile-first

Designed for the Person on Site

Technicians don't need a desk. ServiceSuite's mobile views work on any phone — no app to install, no friction. Update jobs, capture photos, log parts, collect signatures — all from the road.

  • Works on patchy connections
  • One-tap status updates — en route, on site, complete
  • Customer signature capture for completion
  • Parts used auto-flow into invoicing
FAQ

Field Service Questions

No. ServiceSuite runs in any modern browser. Bookmark on the home screen and you have an "app" without app-store hassles or installation friction.
Set up a contract once with frequency and tasks. ServiceSuite generates the jobs at the right time, alerts you on renewals, and tracks per-contract profitability.
Yes. ServiceSuite has full inventory built in, but if you already use a tool we wire up imports and exports so you don't maintain two systems.

See the Field Service Edition in action

Tell us how your team dispatches today. We will show ServiceSuite running your real flow.